The reminder system allows e-mail, letter of fax messages to be sent to the AR/AP if payments are not made, or made after the tolerated time range after the expected date. Reminders are sent in different levels by considering the delayed time.
Level definition should be made for the reminders to be sent to AR/APs when payments are delayed. This transaction is performed using the AR/AP Reminder Level Determination Operations option located under the Operations menu of the Finance section.
Reminder levels should be defined first in order to perform level determination. Reminder levels for late payments and the number of allowed days for each level are recorded using the Reminder Levels option located under the Definitions menu of the System Settings module. Up to 5 reminder levels can be defined.
Reminder levels are defined in batches for selected AR/AP records. The relevant conditions that will apply are specified on the filter lines of the AR/AP Reminder Transactions window.

Organizational Unit: This filter option is used to determine the relevant AR/AP records, for which reminder operations will be performed, by organizational unit code. A group / range definition is made to determine the relevant organizational unit(s) to send reminders.

  • When you run this operation after making required adjustments, Organizational Unit Code field is checked for the slips to be controlled, along with the other filter values. The slips, which apply to the specified unit value, are included in the operation. Others are excluded.
  • If this field is left empty, slips' organizational unit value is not checked.


Transaction Date Indicates the date on which the level was defined.
AR/AP Code / Aux. Code: The filter options used to specify AR/AP records to which reminders will be sent by code and auxiliary code. AR/AP records are selected by defining groups and ranges.
Reminder Levels: Indicates the level of late shipments for which the reminders will be sent. Levels to be processed in level determination are checked and selected.
Method: This filter line is used to specify how the reminder level definition will be done. The options are:

  • Next to the highest assigned level
  • According to Delay Day


When "Next to the highest assigned level" is selected as the method, the level definition is performed for the next level after the last level assigned to the AR/AP.
When "According to Delay Day" is selected, reminders are defined by delay day. Payment transactions are scanned, and reminders are sent for payments which are not made on due date by processing the number of days specified on reminder levels.