How to create a renewal order?

The following steps should be followed to create a renewal order on Logo Portal;

• Click on "Orders" from the left main menu.

• Click on the "+ New Order" button on the order list screen.

• The order creation form will open.

• Follow the steps on the form.

  • Select the customer.

  •  Click on the "Renewal" button on the product box to renew a product from the existing customer's products (main packages).

• When the renewal button is clicked, a renewal order popup screen for the relevant product will open.

• The screen contains information such as purchase type, subscription period, included services/modules, renewal amount, number of users for the main package, and expiration date.

• The display of included services/modules

• With "Modules" and "e-Government Modules" accordions, modules and e-Government modules are purchased during renewal.

• Calculation details can also be accessed from the screen.

• "When the 'Confirm and Add to Cart' button is clicked, the materials selected on the renewal order popup screen will be added to the order content.

• The 'Next' button is clicked to proceed to the 3rd step 'Additional Information' in the order form.

• Order note, document upload, campaign selection processes are performed and a draft order is created by clicking the 'Save and Continue' button.

• A summary display of all selected/added information in each step is provided in the 4th step 'Complete' in the order form.

• By clicking the 'Confirm and Send to Logo' button in the order summary box, the order status will be updated as 'Sent to Logo'.