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Folllow the steps The following steps should be followed to create a renewal order on the Logo Portal:;
Click on "Orders" from the left main menu.
Click on the "+ New Order" button on the order list screen.
The order creation form will open.
Follow the steps on the form.
Select the customer.
To Click on the "Renewal" button on the product box to renew a product from the existing customer's products (main packages), click on the "Renewal" button on the product box.
When the renewal button is clicked, a renewal order popup screen for the relevant product will open.
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The screen contains information such as purchase type, rental subscription period, included services/modules, renewal amount, number of users for the main package, and expiration date.
- The display of included services/modules
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With "Modules" and "e-Government Modules" accordions, modules and e-Government modules are purchased during renewal.
Calculation details can also be accessed from the screen.
- "When the 'Approve and Confirm and Add to Cart' button is clicked, the materials selected on the renewal order popup screen will be added to the order content.
With the The 'Next' button , the order form moves to is clicked to proceed to the 3rd step 'Additional Information' in the order form.
Order note, document upload, campaign selection processes are done performed and a draft order is created by clicking the 'Save and Continue' button.
In the 4th step of the order form, 'Complete' step, a A summary display of all selected/added information in each step is provided in the 4th step 'Complete' in the order form.
By clicking the 'Approve Confirm and Send to Logo' button in the order summary box, the order status will be moved to the updated as 'Sent to Logo' status."