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Folllow Follow the steps to create a renewal order on the Logo Portal:

  • Click on "Orders" from the left main menu.

  • Click on the "+ New Order" button on the order list screen.

  • The order creation form will open.

  • Follow the steps on the form.

    • Select the customer.

    • To  Click on the "Renewal" button on the product box to renew a product from the existing customer's products (main packages), click on the "Renewal" button on the product box.

  • When the renewal button is clicked, a renewal order popup screen for the relevant product will open.

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  • The screen contains information such as purchase type, rental subscription period, included services/modules, renewal amount, number of users for the main package, and expiration date.

  • The display of included services/modules

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  • "When the 'Approve and Add to Cart' button is clicked, the materials selected on the renewal order popup screen will be added to the order content.

  • With the The 'Next' button , the order form moves to is clicked to proceed to the 3rd step 'Additional Information' in the order form.

  • Order note, document upload, campaign selection processes are done performed and a draft order is created by clicking the 'Save and Continue' button.

  • In the 4th step of the order form, 'Complete' step, a A summary display of all selected/added information in each step is provided in the 4th step 'Complete' in the order form.

  • By clicking the 'Approve and Send to Logo' button in the order summary box, the order status will be moved to the updated as 'Sent to Logo' status."