To create a renewal order on the Logo Portal, follow the steps below:
- Click on "Orders" on the left main menu.
Click the "+New Order" button on the order list screen.
The order creation form will appear.
Follow the steps on the form.
Select the customer.
To renew a product belonging to an existing customer from the main packages, click the "Add Module/Increase" button on the product box.
When the Add Module/Increase button is clicked, the Add Module/Increase order screen opens for the relevant product.
The screen displays information such as Purchase Type, Rental Period, Included Services/Modules, Renewal Amount, Number of Users in the main package, and the expiration date.
During the renewal, module and e-Government module purchases are made through the "Modules" and "e-Government Modules" accordions.
The Modules accordion shows the included modules in the package, which cannot be removed.
The e-Government Modules accordion shows the included e-Government modules in the package, which cannot be removed.
The display of included services/modules is shown.
- Calculation details
Calculation details are updated and can be reviewed again with the added modules and e-Government modules.
Selected items/modules will be added to the order content with the Approve and Add to Cart button.
The Next button will proceed to the 3rd step, "Additional Information," in the order form.
Order notes, document uploads, and campaign selection processes are done, and by clicking the "Save and Continue" button, a draft order is created.
In the 4th step of the order form, "Complete" step, a summary display of the selected/added information is provided in all steps.
By clicking the "Confirm and Send to Logo" button in the "Order Summary" box, the order will be in the "Sent to Logo" status.
You will be redirected to the order list page and will be able to track the order created from the order list.
