Folllow the steps to create a renewal order on the Logo Portal:
Click on "Orders" from the left main menu.
Click on the "+ New Order" button on the order list screen.
The order creation form will open.
Follow the steps on the form.
Select the customer.
To renew a product from the existing customer's products (main packages), click on the "Renewal" button on the product box.
When the renewal button is clicked, a renewal order popup screen for the relevant product will open.
The screen contains information such as purchase type, rental period, included services/modules, renewal amount, number of users for the main package, and expiration date.
- The display of included services/modules
With "Modules" and "e-Government Modules" accordions, modules and e-Government modules are purchased during renewal.Calculation details can also be accessed from the screen.
- "When the 'Approve and Add to Cart' button is clicked, the materials selected on the renewal order popup screen will be added to the order content.
With the 'Next' button, the order form moves to the 3rd step 'Additional Information'.
Order note, document upload, campaign selection processes are done and a draft order is created by clicking the 'Save and Continue' button.
In the 4th step of the order form, 'Complete' step, a summary display of all selected/added information in each step is provided.
By clicking the 'Approve and Send to Logo' button in the order summary box, the order will be moved to the 'Sent to Logo' status."
