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Sales transactions which will be returned on way back from delivery are recorded in Return Transactions (in Process) tab in Shipment Slips. All materials which be returned are transferred by the "Transfer Dispatch/Receipt" option located under the F9-Operations menu. This transfer is the same operation performed in the Shipment Transactions window > Return Transactions (in Process) tab accessed by the F9-right click menu of Shipment Slips browser. 
The dispatches required to transfer in Shipment Slip are specified by setting the Dispatch Transfer Filters. 
Filter options are:

Filter

Value

Dispatch/Receipt Number

Group / Range

Dispatch/ Receipt Date

Group / Range

Document Number

Group / Range

AR/AP Code

Group / Range

AR/AP Title

Group / Range

Material Code

Group / Range

Material Description

Group / Range

Shipment Address Code

Group / Range

Shipment Address Description

Group / Range

Filter Type

Filter Changes / Refilter

Promotions Will be Transferred

Yes / No

Payment Type

Prepayment / Without Prepayment


The "Promotions Will Be Transferred" filter option is used to determine whether the promotion lines (if any) of any return transaction line will be transferred as well. While filtering transactions, the "Partially Deliverable" feature of the campaign transactions is considered. 
After setting the filter criteria, the Next button is clicked. Dispatches complying with the filter criteria are listed. Dispatches are listed with the following information.

  • Type
  • AR/AP Code
  • AR/AP Title
  • Material Code
  • Material Description
  • Dispatch/Receipt Number
  • Dispatch/Receipt Date
  • Quantity
  • Unit
  • Return Quantity
  • Unit

The quantity for return transactions are displayed in the relevant column of each line. 

Unplanned Returns

There can be unplanned return transactions in shipment transactions. These transactions are recorded by Wholesale/Retail Sales Return or Consignment Return Dispatches. The relevant shipment slip which will be used for the return transaction is listed in the Shipment Slip Number field in these dispatches, and the required shipment slip is selected. 

Return From Shipment and Completing Shipment Transaction

Return from Shipment indicates that the transport vehicle has returned from delivery and the vehicle in unloaded. Return from Shipment information for the shipment slips in Under Way status are recorded using the "Complete Shipment" option located in the F9/right click menu of Shipment Slips browser. 
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After entering the Actual Return Date and completing the shipment, the following updates take place.

  1. Shipment slip statuses are changed in Completed after this transaction.
  2. Actual Resource Usage records are generated for the transport vehicle with the Return From Shipment transaction.
  3. The materials remaining after distribution are re-added to the inventory.